Home Complaints Sazka Hry - Player has been experiencing difficulties loading the website properly.

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Sazka Hry - Player has been experiencing difficulties loading the website properly.

8.4/10 Very Good reputation Submitted: 18 Jun 2020 | Case opened
Current status

Waiting for player to reply

4d 13h 1m 31s

Case summary

3 days ago - 18 Jun 2020

For several months, the player from Czech Republic has been experiencing technical difficulties while playing.

Written by Petronela
Casino analyst and complaint specialist
Public
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For the last 6 months, after a certain number of spins, I regularly see that either the game or the account is not available. When it tries to play the game again, it writes an error. It is not possible to get to the lobby, you have to close the whole page and reopen it.

Automatic translation
Public

Dear Lucie,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I’m not sure how could I be of help. I would recommend sharing your experience in our Forum /forum, where it will be accessible and visible for more players.

Have you tried to communicate this issue with the casino? Thank you very much in advance for your reply. 

Best regards,

Petronela

Lucie has 4d 13h 1m 31s to reply